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Customer Survey
Name (*)
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Email (*)
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Mailing Address
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City
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State
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Zip Code
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Date Visited Store
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Times Visited Store
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Invoice Number from Service
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Store Location
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On a Scale of 1 to 10, did employees have a Super Friendly and Out Going attitudes?
Select One
10
9
8
7
6
5
4
3
2
1
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Did employee address you by name or title?
Yes
No
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Any additional comments or suggestions on how we can better serve you?
Yes
No
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Was the Full Service Oil Change explained to you?
Yes
No
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Were you offered additional services based on the manufacturer's recommendations?
Yes
No
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Were the benefits of those additional services explained to you?
Yes
No
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Was the Call & Echo system used while perfoming your oil change?
Yes
No
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Was your windshield cleaned?
Yes
No
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Was your tire pressure checked?
Yes
No
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Did the technician show you your air filter?
Yes
No
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Upon receipt of the invoice did the employee explain all the services performed?
Yes
No
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Were the employees' appearances acceptable?
Yes
No
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Was the stores appearances acceptable?
Yes
No
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Please note any employee names you remember.
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Any additional comments or suggestions on how we can better serve you?
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